Nathan Cookman, Butler Machinery (Devils Lake, N.D.)
Nate was voted our 2024 Precision Specialist of the Year by all of his peers and sales groups. Butler has 8 specialists, and Nate for sure goes far above and beyond for our customers. Nate starts his journey with customers long before they even buy our equipment by visiting with them to advise on what options they want — and should have — and guide them in the correct direction to ensure they are successful with our products. After that, his follow-up with aftersales support is amazing, providing pre-delivery instructions to our service team on setup, being with the customer on delivery, and follow up after the sale. As Nate's manager, I get to talk with his customers all the time about him, and the number one thing his customers say about him is that he actually cares about them. Nate is a very good specialist, but what sets him apart is he truly cares about how the customer is doing and this shows in every interaction he has with them.
-Doug Schmidt (Fargo, N.D.)
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